How we work
A continuous review cycle across time zones.
The 12.5-hour time-zone difference between the United States and India turns the usual processing handoff into a continuous cycle. Your team assigns files at the end of its day. Our analysts review them while you are offline. Clean files are waiting before your next shift.
- US end of day
- Bengaluru review
- US morning handoff
The process
Four stages, one audit trail.
Exception note
Illustrative example- Finding
- Income document inconsistency identified.
- Evidence
- Evidence reference attached.
- Action
- Escalated to onshore underwriter for review.
Intake
Document indexing and file readiness
Organize assigned queues, identify missing evidence and prepare review-ready borrower packages.
Review
Identity, income, asset and compliance checks
Validate borrower evidence through structured KYC/CIP, AML, income, asset and document logic reviews.
Control
QC exceptions and audit notes
Flag gaps with explainable analyst notes, checklist evidence and client-ready escalation trails.
Handoff
Overnight queue completion
Return clean, verified, auditable file status before the next onshore business morning.
Pilot
Starting with a pilot.
- 01
Share archived files
Provide a sample pool of historical archived files.
- 02
We review and annotate
Analysts complete the review and document their findings.
- 03
You evaluate
Assess the explainable results before expanding volume.
Begin with a pilot review.
Share a sample pool of historical archived files and evaluate our human-verified, explainable review quality before expanding volume.